Shipping Policy
Shipping Policy for Luxeira
This Shipping Policy explains how orders are processed, shipped, and delivered by Luxeira.
Shipping Locations
We currently ship only within the United States.
International shipping is not available at this time.
Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Processing time may vary during high order volumes or holidays.
Order Cut-Off Time
The daily cut-off time for order processing is 5:00 PM EST.
Orders placed after this time are processed on the next business day.
Transit Time
Once processed and shipped, orders typically take 5–6 business days to arrive.
Delivery times may vary depending on the shipping carrier and destination.
Estimated Delivery Time
The total estimated delivery time is 6–9 business days.
This includes both processing and transit time.
Free Shipping
Luxeira offers free shipping on eligible orders within the United States. Orders are processed according to our stated handling timelines, and tracking information is provided once the shipment is dispatched.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email.
This email will include your tracking number and delivery updates.
Shipping Delays
Delays may occur due to:
- Weather conditions
- Carrier delays
- High order volume
- Public holidays
We are not responsible for delays caused by shipping carriers.
Incorrect Address
Customers are responsible for providing correct shipping information.
Luxeira is not responsible for orders delivered to incorrect addresses.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us immediately.
We will review the issue and assist according to our policy.
Contact Information
Business Number: +1 (703) 371-4972
Business Email: support@luxeira.store
Business Address: 13701 Hycohen Rd, Houston, Texas 77047, United States