Privacy Policy

Privacy Policy for Luxeira

This Privacy Policy describes how Luxeira collects, uses, and protects customer information when you visit or make a purchase from our website.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via Stripe)
Order details and purchase history

We only collect information necessary to process orders and provide customer support.

How We Use Your Information

The information collected is used for:

Processing and fulfilling orders
Sending order confirmations and shipping updates
Providing customer support
Handling returns and refunds
Improving our store experience

We do not sell or rent customer information to third parties.

Payment Security

All payments at Luxeira are processed securely through Stripe.
We do not store full credit or debit card details on our servers.

Sharing of Information

We only share customer information with:

Shipping carriers for delivery purposes
Payment processors for secure transactions
Legal authorities if required by law

We do not share personal data for marketing purposes.

Cookies

Our website may use cookies to improve user experience and analyze website performance.
You can disable cookies through your browser settings if you prefer.

Data Retention

We retain order and customer information only as long as necessary to fulfill orders and comply with legal obligations.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.
We will respond to such requests within a reasonable timeframe.

Security

We use standard security measures to protect customer data from unauthorized access, misuse, or disclosure.
However, no online system can be 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Business Number: +1 (703) 371-4979
Business Email: support@luxeira.store
Business Address: 13701 Hycohen Rd, Houston, Texas 77047, United States