Payment Policy

Payment Policy for Luxeira

This Payment Policy explains how payments are processed for purchases made on Luxeira.

1. Accepted Payment Methods

We accept payments through Stripe, including major debit and credit cards such as Visa and Mastercard.
All payments must be completed at the time of placing an order.

2. Payment Security

All transactions are processed through secure and encrypted payment gateways.
We do not store full credit or debit card details on our servers.

3. Currency

All prices on our website are listed and charged in USD (United States Dollar).
Your bank may apply conversion fees depending on your location.

4. Order Confirmation

Once payment is successfully completed, you will receive an order confirmation email.
If payment fails, the order will not be processed.

5. Payment Authorization

Orders are only processed after successful payment authorization.
If payment is declined, the order will be automatically cancelled.

6. Billing Information

Customers are responsible for providing accurate billing details.
Incorrect billing information may result in payment failure or order delay.

7. Fraud Prevention

We reserve the right to cancel any order suspected of fraudulent activity.
Additional verification may be requested in certain cases.

8. Failed Transactions

If a payment fails, customers should try again using a valid payment method.
For persistent issues, customers can contact support for assistance.

9. Chargebacks

Unauthorized chargebacks may result in order cancellation or service restrictions.
We encourage customers to contact us before initiating a dispute.

10. Contact Information

If you have any payment-related questions, you can contact us:

Business Number: +1 (703) 371-4979
Business Email: support@luxeira.store
Business Address: 13701 Hycohen Rd, Houston, Texas 77047, United States