Terms of Service

1. Overview

These Terms of Service govern the use of the website operated by Luxeira. By using our website or placing an order, you agree to follow these terms.

2. Eligibility

By using this website, you confirm that you are of legal age in your jurisdiction.
If you do not meet this requirement, you are not permitted to use our services.

3. Website Use

You agree to use this website only for lawful purposes.
Any misuse, unauthorized access, or harmful activity is strictly prohibited.

4. Product Information

We aim to provide accurate product descriptions and images.
However, minor variations in color or appearance may occur.

5. Pricing

All prices are listed in USD.
We reserve the right to change prices at any time without prior notice.

6. Order Acceptance

We reserve the right to accept or decline any order.
Orders may be cancelled due to payment issues or suspected fraud.

7. Order Processing

Orders are processed within the time mentioned in our shipping policy.
Processing may be delayed during peak periods.

8. Shipping Conditions

Shipping is available only within the United States.
Delivery timelines depend on carrier performance and location.

9. Delivery Timeline

Estimated delivery time includes processing and shipping duration.
Delays may occur due to external factors beyond our control.

10. Payment Terms

Payments are processed securely through Stripe.
We accept major debit and credit cards.

11. Account Responsibility

If accounts are created in the future, users are responsible for maintaining account security.
Any unauthorized activity must be reported immediately.

12. Returns Policy Reference

Returns are accepted within 30 days of delivery for eligible items.
Conditions are defined in our Return & Refund Policy.

13. Refund Policy

Approved refunds are processed within 10 business days.
Refunds are issued to the original payment method.

14. Customer Responsibilities

Customers must provide accurate billing and shipping details.
We are not responsible for errors caused by incorrect information.

15. Prohibited Activities

Users are not allowed to misuse the website for fraudulent or illegal activities.
Any such activity may result in order cancellation.

16. Limitation of Liability

Luxeira is not responsible for indirect or incidental damages.
This includes delays or issues caused by third-party carriers.

17. Third-Party Services

We use third-party providers like payment processors and shipping carriers.
We are not responsible for their independent operations.

18. Privacy Protection

Customer data is handled according to our Privacy Policy.
We do not sell personal information to third parties.

19. Changes to Terms

We may update these Terms at any time.
Continued use of the website means acceptance of changes.

20. Contact Information

For any questions regarding these Terms, you can contact us:

Business Number: +1 (703) 371-4979
Business Email: support@luxeira.store
Business Address: 13701 Hycohen Rd, Houston, Texas 77047, United States